HomeHow it worksInstallationDownloadsFAQTestimonialsDealer log inT & CAbout usContact
 
Terms and Conditions



We think that purchasing the BoosterPlug should be a quality experience, just like the BoosterPlug itself.

So you will find no fancy fine print here - Terms and Conditions are plain and fair !

 - According to Danish law we must show the Terms and Conditions in Danish language too, so the button below will take you to the Danish version of this page.






Warranty


The BoosterPlug comes with a lifetime warranty, and conditions are simple:

 - The BoosterPlug is made to last and will do so !
 - If it should fail anyway, please return it to us, and we will send you a replacement.
 - Warranty is void if you do something stupid to the module with a blowtorch or a sledge hammer.



Return Policy


If you for any reason are not happy with the BoosterPlug you can return it for a full refund within a reasonable time. No questions asked.


 - We consider “A reasonable time”  to be around 4 weeks.
 - We are not refusing to provide a refund if a module is returned after 4 weeks and two days, 
     but please don’t try to get a refund after a year or two when you sell your bike.
 - Let’s play it fair – both ways.



Price and Payment Policy


You know what sucks: Hidden fees or extra cost that are suddenly added during the check-out process.

We think so too, so the following goes:
 

 - Worldwide shipping is always included in the quoted price
 - No Credit card fees
 - No PayPal fees
 - No Shipping and Handling fees
 - No fancy add-ons


Payment can be made by:

 - VISA Card
 - Master Card
 - PayPal



Shipping


We have recently upgraded our shipping method significantly, and all parcels are now shipped by DHL Express:

- All orders are send with tracking
- Shipping time is the shortest possible and most customers world wide should receive their order within a week.
 
Here is the process from you place your order until the BoosterPlug is in your hands:

All orders are picked up from our warehouse by DHL in 1-2 working days after you placed your order.

 

Orders placed on:

Will be picked up by DHL on:

Monday

Tuesday or Wednesday

Tuesday

Wednesday or Thursday

Wednesday

Thursday or Friday

Thursday

Friday or Monday

Friday

Monday or Tuesday

Saturday

Monday or Tuesday

Sunday

Monday or Tuesday


After the order is picked up by DHL, the estimated shipping time depends on your location:
 

Estimated shipping time after DHL pickup

Number of working days

Western Europe

1 working day

Eastern Europe
Turkey
Russia

2 working days

USA
Canada
Mexico

2 working days

Middle East
Asia

3 working days

Australia
New Zealand

3 working days

Africa
South America
Remote Islands

Up to 7 working days




 

Road use


Different countries have different rules, and using the BoosterPlug on public roads in your country may or may not be legal.
It is impossible for us to be updated on the current regulations in all countries, so it is your responsibility to obey local laws.
The BoosterPlug company can not be held accountable for illegal use of our device.

 


 


Obviously......

 - All credit card payments are made through modern SSL Secured Servers.
 - No credit card information will be stored by BoosterPlug ApS.
 - We will never sell or give away your mail adress or phone number to anyone.