We think that purchasing the BoosterPlug should be a quality experience, just like the BoosterPlug itself.

So you will find no fancy fine print here - Terms and Conditions are plain and fair !

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Warranty

The BoosterPlug comes with a lifetime warranty, and conditions are simple:
- The BoosterPlug is made to last and will do so !
- If it should fail anyway, please return it to us, and we will send you a replacement.
- Warranty is void if you do something stupid to the module with a blowtorch or a sledge hammer.

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Return Policy

If you for any reason are not happy with the BoosterPlug you can return it for a full refund within a reasonable time. No questions asked.

- We consider “A reasonable time” to be 4 weeks from the date of sale.
- We are not refusing to provide a refund if a module is arriving after 4 weeks and two days because of a postal delay, but sales are considered final after approximately 4 weeks.
- So please don’t ask about a return/refund after 5,6,7... weeks. And definitely not after a year or two when you sell your bike.
- Let’s play it fair – both ways.

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Price and Payment Policy

You know what sucks: Hidden fees or extra cost that are suddenly added during the check-out process.
We think so too, so the following goes:

- Worldwide shipping is always included in the quoted price
- No Credit card fees
- No PayPal fees
- No Shipping and Handling fees
- No fancy add-ons


Payment can be made by:

- VISA Card
- Master Card
- PayPal

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Shipping

Orders are shipped by DHL Express, and we will provide a tracking number so you can follow your order.

Shipping time depends on your location, but DHL Express parcels should be able to reach all destinations on earth within a week.

Please note that the government in certain countries may charge you an import duty (Tariff) before the parcel can be released for delivery.

- If there is an import duty for goods imported to your country, this cost is not covered by us.
- Once the parcel is shipped from our warehouse, we can not call it back. And if you refuse to receive it because you do not want to pay import duties, DHL will destroy the parcel.
- So if you are concerned about the import rules in your country, we recommend that you check this before ordering the BoosterPlug.

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Obviously......

- All credit card payments are made through modern SSL Secured Servers.
- No credit card information will be stored by BoosterPlug ApS.
- We will never sell or give away your mail adress or phone number to anyone.

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